SymNexusExtract

Read every message. Route it, tag it, pull out what matters.

SymNexusExtract reads emails, tickets, contracts, reviews and notes. It sorts each one into the right category and pulls out the key details (names, contact info, amounts, dates, clauses), ready for your systems.

What SymNexusExtract can do for you

Choose a task to see how it applies.

Problem Identification & RoutingCustomer Service · Every ticket to the right deskData ComplianceData · Find personal data wherever it hidesCustomer EngagementMarketing · Read the room on social mediaCompetitive IntelligenceMarketing · Know how you compareContext-Aware AdsMarketing · Ads that fit the pageAutomated InvoicingOperations · Invoices read and filed for youSurvey ProcessingCustomer Service · Every comment read and countedWorkforce SentimentHR · Understand how your people feelGene EditingHealth & Life Sciences · Read DNA sequences for researchExpensesFinance & Legal · Receipts read automaticallyComplianceFinance & Legal · Check content against the rulesContract ReviewFinance & Legal · Find the clauses that matterAutomated DiscoveryFinance & Legal · Find what matters in the pile

What it does

SymNexusExtract reads emails, tickets, contracts, reviews and notes.

Classifies text

Route tickets, detect sentiment, flag risky clauses, tag survey answers.

Extracts details

Find names, emails, phone numbers, amounts, dates and custom fields, with exact positions.

Protects sensitive data

Locate personal information for compliance reviews and redaction.

How it works

Three steps from your data to results.

STEP 1

Send text

Emails, chat logs, tickets, documents, social posts, one item at a time or in bulk.

STEP 2

Label a sample

Show examples of the categories and details you care about.

STEP 3

Automate the flow

Every new message is categorised and its details extracted instantly.

Where it's used

Ticket routingCustomer & employee sentimentPersonal data detectionContract clause reviewSurvey codingReceipt & invoice fieldsCompliance screeningResume screeningDiscovery reviewBrand monitoring

Industries

Customer ServiceLegalFinance & InsuranceHealthcareHRMarketingPublic SectorE-commerceCybersecurityMedia

See it on real examples

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